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Phone Services

Virtual Receptionist

Your receptionist will always answer with your company name, never be late for work, never miss a day, and will take calls 24 x 7, and that means your calls will never go unanswered.read more

Order Taking Call Center

Order taking requires much more than simply relaying a message. People skills are required, as well as knowledge of the product in question, and an accuracy of all the details involved.

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Message Service

With our message service, your callers will be presented with a personalized greeting every time. Each call will be answered in your company name as if the professional telephone receptionist concerned were an actual member of your staff. read more

All Answering Services

The Better Answer

Affordability

Realize significant savings by using our service instead of another staff member. Small clients will see savings by using Answering Service United as your virtual office at a fraction of the cost of having an in-house staff member. For largeread more

Customized Accounts

Your account is fully customized so your callers feel they are being contacted by a member of your own staff. Our aim is to be invisible, in a way. We don’t want to seem like the company call center orread more

Staff

We offer the same level of professionalism, efficiency, and quality that you would want to see in your own staff. We achieve this through quality training, and also through retaining staff members. We pride ourselves in having a low turnoverread more

More Reasons

Businesses want a local or regional solution for customer service. We can be the local or regional face your customers encounter.

We can avoid the problems the customers of other call services face, by setting up your own personal service in different time zones, and different geographic areas.

Nationwide Coverage

We can divert your calls away from where your office is located, should that area be affected by severe inclement weather, ensuring that your calls are not affected.

Why Use an Answering Service?

Customers Prefer Phone Contact

Contact by phone is still one of the most common ways of getting in touch with a business. Getting a long phone menu or a voicemail system is frustrating to your customers.

We Answer Any Time

Calls arrive at any time. It can mean personnel are diverted from their work or the customer's call goes to voice mail if it's after hours or a holiday.

Save Time & Money

Using an answering service means you don't have to schedule someone to cover the phones. Answering Service United will always be on hand with no days off, no holiday requirements, and as far as you are concerned, we never get sick either.

Unplug

Companies are beginning to realize their employees are the most effective when they are rested and when they can focus and concentrate. As Arianna Huffington says, “No one — not even the head of a 24/7 multimedia company — needs to be plugged in all the time.” We can help you and your employees unplug.

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